Frequently Asked Questions

You may reserve your property immediately on our website online. If you have a question about the property before making a reservation, please send us an email ( and a property manager will contact you immediately. Upon making your reservation, we require a deposit of $300 or $500 depending on the property selected. The balance is due 30 days prior to your arrival.

We accept e-checks, Visa, MasterCard and Discover credit or debit cards.

If the rental is canceled before the full rent is paid, the deposit is forfeited. This deposit can be applied to another rental within the same calendar year. If the full rent has been paid (30 days prior to arrival), and the rental is canceled, every effort will be made to re-rent the condo. If the condo is re-rented and full rent is received, the Lessee is relieved of the financial obligation and a refund will be made. If the condo is not re-rented, a refund consisting of the clean and taxes on clean ONLY will be sent to the Lessee as these expenses will not have been incurred.

Travel Protection Insurance is available through CSA Travel Protection. The cost of the plan is 6.9% of the total rental cost. The plan is optional, however, we strongly recommend it. In the case of an unforeseen event affecting your vacation, this insurance will help protect your vacation investment. For questions concerning CSA Travel Protection and the terms and conditions, please visit their website at or call 800-554-9839.

Check in time is 4:00 pm on your arrival date, and check out time is 10:00 am on your departure date. Most of our properties have electronic door locks that are programmed to coincide with check in and check out times. The door key code will activate at 4:00 pm on your arrival date, and will deactivate at 10:00 am on your departure date. No early check ins or late check outs are available. On rare occasions during peak rental season, a rental property may not be ready until 5:00 pm or afterwards.

We do not require a damage deposit for your rental. A non-refundable damage insurance fee is included in the total rental cost. The damage insurance fee will cover reimbursement for unintentional damages to the property up to $1500. You will receive the terms and conditions associated with damage coverage upon making your reservation.

Beach chairs and umbrellas are not always provided with the property. You are welcome to bring your own or rent them on the beach where available.

All of our properties offer free WiFi and cable television.

Plenty of parking is available at most properties. Please contact us if you are bringing more than two automobiles.

Linens are provided for bathrooms, kitchen and bedrooms. We provide one bath towel per guest according to the number of guests the unit will accommodate. If you need more bath towels, please bring them. You must bring beach towels. You are not allowed to take our towels or sheets to the beach.

A starter supply of bathroom tissue, bath soap, shampoo, paper towels, dishwasher detergent and trashcan liners is provided. Please plan to bring a supply of laundry detergent, dish liquid, dishwasher detergent, bathroom supplies, extra trashcan liners, paper towels, salt and pepper, and dinner napkins.

Destin Memories will send a representative to your property to assist with an issue if needed. The name and telephone number of you representative will be included with your check in information.

If an outdoor grill is available, the property listing will say so. Please note that we do not guarantee the presence of a grill, nor do we guarantee the condition of the grill. Our housekeeping staff does not clean outdoor grills.

If you are staying at a gated resort or community, the security attendant will be notified of your arrival. You will be issued a parking pass as you drive through the security entrance. Multiple parking passes are allowed for each rental. Proceed to the property and use the door key code to access the property.

For Sandestin® Resort Guests

Guests staying at Sandestin® are allowed to use the swimming pool in the neighborhood where the property is located along with the two SOA pools. Guests of staying in a property that does not offer a neighborhood swimming pool are permitted to use the two SOA swimming pools located at Audubon Drive and at the Heron Walk-Baytowne Village Drive.

Access to the beach is located adjacent to the Hilton. Please park in the large parking lot in front of the Beach House Restaurant, and follow the boardwalk down to the beach. 
 Golf cart parking and bicycle parking is also available at the beach parking lot.

Yes, most of our Sandestin® properties offer use of the tram. Please review the advertisement for the property you are interested in to confirm tram use. The tram provides round trip service from most Sandestin® neighborhoods to the beach entrance and the Baytowne Wharf.

If you have rented a property that includes a golf cart, the cart will be parked in the parking area of the property. The golf cart key will be located inside the unit. Instructions for using the cart, charging the cart, rules and regulations, etc. will be sent with your check in information.

*A note regarding golf cart usage at Sandestin® Resort:
The use of golf carts for transportation around the resort is allowed by owners and guests of owners (including guests renting property), however, all golf carts on the resort must be owned, registered, and insured by a property owner at Sandestin® Resort. The rental of golf carts is not permitted, however, the use of golf carts may be included with the rental of property. Beach Blue offers several properties that include the use of a golf cart – all are offered within the parameters allowed by Sandestin® Resort.

There are three golf courses at Sandestin® Resort that are available to the public - The Links Golf Course, Baytowne Golf Course and The Raven Golf Course. Please call 850-367-8000 and ask for golf course information.

Yes. The Tennis Center and the Fitness Center are available to all guests on a “pay as you go” basis. There is a session fee. Please call 850-367-8000 for information.

For bicycle rentals, we recommend Bikes R Us (850) 837-6947. They offer competitive rates, and will deliver and pick up your bicycle rentals.

Destin Memories

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9300 Baytown Wharf Blvd. Suite A
Miramar Beach, Florida 32550


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