Policies

Destin Memories Rental Policies

Destin Memories, LLC strives to provide a relaxing vacation experience, free of hassles and stress! You will receive a rental agreement outlining our complete rental policy upon reservation.

Reservations

A reservation may be booked up to one year in advance, however rates and properties are subject to change.  An initial payment of fifty (50) percent of the total cost is required upon reservation. The initial payment is applied to the total cost of the reservation and is not a damage deposit.

Check In/Check Out

Check in time is 4:00 PM or later on the day of arrival. On rare occasions, due to housekeeping or maintenance issues, your vacation rental may not be ready until 5:00 P.M.

Check out time is 10:00 AM on the day of departure.

Age Requirement

Destin Memories does not offer reservations to students or singles under the age of twenty-five. Non-compliance with our age requirement will result in immediate eviction and will be treated as a reservation cancellation. Reservations made under false pretense are null and void and check-in will not be allowed.

Rental Paperwork

At the time of reservation, a confirmation is sent to the guest via email along with a rental agreement and a golf cart agreement (if applicable). You may sign the paperwork online via electronic signature or send scanned and signed copy to our office. In the event the signed paperwork is not received, your reservation will be cancelled, and our cancellation policy will apply.

Method of Payment

Your initial payment may be paid by credit card (MasterCard, Visa, or Discover).  Final payment is due thirty (30) days prior to arrival. For reservations made less than thirty (30) days prior to arrival, immediate payment in full is required.

 Reservation Fee, Taxes

A reservation fee is included in the total rental cost and is non-refundable.  A total of 11-12% tax is collected on rentals.

Housekeeping Fee

A housekeeping fee is added to all reservations. The fee varies depending on the size of the property. Upon departure, please leave the property neat and orderly, put dishes in the dishwasher, and take out the trash.

Vacation Rental Damage Insurance

A fee for damage insurance is included in the total cost for each rental. The damage insurance covers unintentional damages to the rental unit interior that may occur during a guest’s stay, provided damages are disclosed to management prior to check out. The policy pays a maximum benefit of $1,500. Any damages that exceed $1,500 will be charged to the credit card on file. If, during your stay, a guest party member causes damage to the unit interior as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of the damaged item up to a maximum benefit of $1,500.  Coverage does not extend to golf cart damage.

Reservation Cancellations

Please contact our office as soon as possible if you must cancel or change your reservation.  If you cancel your reservation more than 30 days prior to the arrival date, you will receive a refund of all monies paid less a $250 cancellation fee.  If you cancel your reservation within 30 days of the arrival date, you will forfeit all monies paid unless Traveler’s Insurance has been purchased.  See below information regarding Traveler’s Protection Insurance.  YOU MUST SEND WRITTEN NOTICE OF CANCELLATION TO DESTIN MEMORIES by email to onlinebooking@destinmemories.com or by regular mail.

Hurricane or Storm Policy

Should a hurricane or tropical storm threaten our area, we will receive evacuation instructions from the National Hurricane Center and local officials.  If a “Mandatory Evacuation” order is issued and you have purchased Traveler’s Insurance coverage before the storm was named, a refund will be given by CSA Travel Protection according to CSA policies.  Destin Memories will not issue a refund of any payments due to a hurricane or storm.  Please refer to the CSA Travel Protection information below.

Travel Protection

Travel Protection Insurance is available through CSA Travel Protection.  Purchasing the plan is optional, however, we strongly recommend it.  Travel insurance can help protect you from certain unexpected risks by offering protection for Trip Cancellation, Trip Interruption, and Travel Delay.  Please contact CSA Travel Protection at 816-999-4018 with specific questions regarding coverage. Information regarding CSA Travel Insurance may be found at www.vacationrentalinsurance.com/330CERT.  You may purchase CSA Travel Protection through Destin Memories or directly through CSA.

Destin Memories

Contact Us

9300 Baytown Wharf Blvd. Suite A
Miramar Beach, Florida 32550

850-585-7719
onlinebooking@destinmemories.com

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