Policies

Our Rentals Policies
Destin Memories, LLC strives to provide a relaxing vacation experience, free of hassles and stress! You will receive a rental agreement outlining our complete rental policy upon reservation.

Reservations
Reservations may be booked up to one year in advance, however rates and properties are subject to change. A down payment of fifty (50) percent per reservation is required upon reservation. The advance payment is applied to the total cost of the rental, and is not a damage deposit.

Rental Paperwork
At the time of reservation, a confirmation is sent to the guest via email along with a rental agreement and golf cart agreement (if applicable). You may sign the applicable paperwork via electronic signature online or email it to our office. In the event the signed paperwork is NOT received, your reservation will be cancelled, and our cancellation policy will apply.

Method of Payment
When making a reservation more than forty-five (45) in advance, your down payment may be paid by credit card (MasterCard, Visa, or Discover Card). The final payment is due forty-five (45) days prior to arrival. For reservations made less than forty-five (45) days prior to arrival, immediate payment in full is required.

Reservation Fee
A reservation fee is included in the total rental cost and is non-refundable.

Taxes
A total of 11% tax is collected on rentals.

Vacation Rental Damage Insurance
A fee for damage insurance is included in the total cost for each rental. The damage plan covers unintentional damages to the rental unit interior that may occur during a guest’s stay, provided damages are disclosed to management prior to check out. The policy pays a maximum benefit of $1,500. Any damages that exceed $1,500 will be charged to the credit card on file. If, during your stay, an Insured Person causes damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1,500. Certain terms and conditions apply, and coverage does not extend to golf cart damage. Full details of the Vacation Rental Damage Plan benefits are contained in the Certificate of Insurance at www.vacationrentalinsurance.com/10sdi.

Housekeeping Fee
A housekeeping fee is added to all reservations. The fee varies depending on the size of the property. Upon departure, please leave the property neat and orderly, put dishes in the dishwasher, and take out the trash.

Cancellation
Please contact our office as soon as possible if you must cancel or change your reservation. If you cancel your reservation more than 45 days prior to the arrival date, you will receive a refund of all monies paid less a $250 cancellation fee. If you cancel your reservation within 45 days of the arrival date, you will lose all monies paid unless Traveler’s Insurance has been purchased (as outlined below). YOU MUST SEND WRITTEN NOTICE OF CANCELLATION TO DESTIN MEMORIES, LLC BY EMAIL to onlinebookings@destinmemories.com.

Trip Cancellation/Interruption Insurance (Travel Insurance)
DESTIN MEMORIES, LLC offers CSA Travel Cancellation/Interruption Insurance to every guest. Travel insurance is optional, but is strongly recommended. Please note the terms and conditions applied to pre-existing health conditions as outlined in the CSA insurance policy. No refunds will be given in the event of a mandatory evacuation if the guest does not purchase CSA insurance. For questions concerning the travel insurance, please call CSA directly at 800-554-9839. The insurance premium is 6.95% of the total rental cost.

Age Requirement
Destin Memories does not offer reservations to students or singles under the age of twenty-five. Non-compliance with our age requirement will result in immediate eviction in accordance with Florida State Statute 509.141, and will be treated as a reservation cancellation. Reservations made under false pretense are null and void and check-in will not be allowed.

Check In/Check Out
Check in time is 4:00 P.M. or later. On rare occasions, due to housekeeping or maintenance issues, your vacation rental may not be ready until 5:00 P.M. Check out time is promptly 10:00 A.M.

*Smoking is not allowed in any of our properties. You may smoke outside if necessary. Evidence of smoking inside the property will result in a $200 fee.

*Pets are not allowed without specific permission from Destin Memories. Evidence of a pet inside the property will result in a $200 fee.

Destin Memories

Contact Us

21 Brook Drive
Santa Rosa Beach, Florida 32459

850-585-3856
onlinebooking@destinmemories.com

Our Location